This is regarding one of my refrigerator repair services. I had booked one of their services for repairing our LG side by side fridge. They send random unskilled person who have no idea regarding what they are doing.
Moral of the story is- Our fridge is now nothing but a toy, all thanks to their’trained’ service provider. The LG representatives denied to even touch the fridge as the tamper was beyond repair.
Now after repeated complaints over the last 2 3 days, they are taking no responsibility other than refunding the service amount. Their customer service is even pathetic. Nobody bothers to take any complain, forget being responsible for their services.
They will not escalate such a major issue and will continue sending random untrained people to your home.
Can we take any legal actions?