We have used Urban Company a couple of times at my office for services like bathroom cleaning and plumbing during the pandemic in the year 2020. And twice I myself used their service at my residence once for PC repair and another time for water purifier service.
For the PC Repair, they have sent a third-party employee who came and replaced the HDD and SMPS. For the same, he charged us Rs. 7249/-. Plus visiting charges of Rs. 299/- that I paid earlier while booking the service. He replaced the HDD with a new 1 TB HDD. No cash memo or warranty card for the HDD was given.
Each time the service of Urban Company didn’t meet my expectations. But during the pandemic at the office, we were left out of options as the housekeeping staff was not available. And our regular plumber was not responding to calls. The servicemen are not properly trained. Each time the work was disatifactory.
What I understood is that Urban Company lacks in giving the required training to the individual before starting to send them for work.
I personally won’t recommend taking service from Urban Company(UC).