BIGGEST MISTAKE TO PAY IN ADVANCE TO THEM. I had requested for a cleaner for my bathroom. not monthly cleaning but spring cleaning i.e. detailed cleaning. deal was for 2 bathrooms. urban clap appointed a person. time was for 8 am. he shows up at 10.30 am. finished 2 bathrooms in 1 hour. normally(not my first time for getting my bathroom cleaned) it takes one hour per bathroom for monthly cleaning. i.e. he left the second bathroom as dirty as he had found it. asked for a re visit to get the bathroom cleaned. the professional cancelled the request as he knew that he had not done the work. raised a complain. sent pictures of bathroom to their customer care who had called when the professional cancelled the visit. happy to share the pictures again if required on any review if allowed. no solution till now. been around 10 days. NO REVISIT, NO SOLUTION, NO MONEY REFUND. why will I ever get work done from urban clap again