Unreliable Services being offered by urban company.
I had booked for carpenter service on 4 Aug, which was rescheduled at the last minute by UC team as there were no Carpenters available on that day I was given slot for 2 days later -6 Aug 9 am .On 5 aug at 9pm I got a call from UC team stating the same reason again for reschedule. Till now I no one has turned up or called .
Why are they taking booking and collecting advance payment if services are not available. What is the point of rescheduling multiple times and wasting our time & messing up our schedule.
This has been terrible service experience. I have written to resolve@urbancompany.com already with all details .If anyone can share the customer service head’s or CEOs contact details. I would like to share feedback directly.