A week ago We opted bathroom cleaning service for two bathrooms. the cleaner applied some strong chemicals which slowly rusted all of the expensive fixtures like Towel hanger, Glass slider knob etc in both the two bathrooms.
Its just a year old flat and all fixtures are new. Same fixtures are installed in the 3rd bathroom(Guest) which we did not opt for from Urban so luckily saved. When I raised complaint UC didn’t help and just replied only for 3 days warranty has been covered.
Rusting is a slow process so we realized after 3 days and I paid annual membership fees also which they not refunding. Don’t opt UC, they lock the bathroom and don’t know which all chemicals, harsh machines used by them which damages the fixtures.