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Urbanic

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4.4

Summary

Urbanic
Poulomi Pramanik@polu25181
Feb 07, 2021 08:46 PM, 2214 Views

Urbanic Cares

Urbanic is working closely with MouthShut.com to enhance customer satisfaction.

Cheap and disgraceful site behaviour

The site had sent a completely different pattern & colored product and on requesting return had rejected the request twice!! They are again n again asking for the paper invoice which got torn as they had run past the tape so badly over the invoice that while opening the box it got torn. Then there was no white tag attached with the product. had already shared quite a clear/legible picture of the barcode on the poly bag and the full picture of the product. Still they are asking for the same and rejecting the request.


One should not buy from this site and if so be very careful you should not return the products received even if they are not as per your expectation.

Issue Resolved
(0)
Hi Poulomi , We are really sorry for the experience you had with our brand. We have recently associated with MouthShut .We hope our team has got in touch with you and your issue has been resolved as refund against the wrong product received has already been processed on 27th Feb 2021 in your Paytm Wallet ( Source Account )- Refund succeed PAYTMAmount INR1272.00. If you need any further assistance, We're a click away.We assure you that we will strive to do our best to serve you in future.
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