The concept of anytime tutor is an excellent one, and is the demand of future education in India. This concept already prevails in US, UK and many other foreign countries. But Vedantu hasn’t been able to execute it properly in India. This is creating a negative impact in the minds of people who have tried it, and is thus spoiling this wonderful concept.
If your child or you have too much time to spare, only then go and try this out. The waiting time is too high to tolerate.
The customer service is not that user friendly as it should be, given that the focus market is school going children.
Regularly switching over teachers is not very advisable for your child. Switch should only be made if the student demands to do so. Vedantu doesnot have fixed teachers at fixed hours, so a lot of switching of teachers is made.