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Vedantu.com

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Summary

Vedantu.com
Mallu Guy@malluguy7
Jul 20, 2023 11:28 AM, 5114 Views
Support system is pathetic and unprofessional.

Vedantu’s support system is highly disappointing and unprofessional. Contacting a representative is a frustrating experience, with slow response times and automated replies. The team lacks expertise and offers generic solutions that don’t address specific issues. They show little empathy and provide inadequate follow-ups, leaving customers hanging. This lack of competence and care is alarming for an educational platform. Vedantu must urgently improve their support system, invest in well-trained staff, and prioritize customer satisfaction. Until then, I strongly advise others to avoid the headache of dealing with Vedantu’s subpar support.

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