Disorganized, chaotic and disrespectful. Staff isnt following the basic protocol (in the blood collection center and for the cardiology test) and doesn’t respect the dignity of the patient. Staff taking selfies during their work time while the patients are waiting doesn’t really fall under professionalism. With packs of crowd in the elevator and the hallway, there is no social distance being maintained with respect to Corona. Very stressful and unpleasant experience. Higher authorities must look into these issues as almost everyone visiting hospital is already stressed out and would appreciate courteous behavior and patient friendly system. Moreover, with the second wave of Corona incoming, hospitals must be vigilant.