I have an account with Ventura. Below is my genuine and practical experience.
Coming straight to the point. Before taking the account I was told that the Ventura application is too good, user-friendly and a nice application to trade on.
But what I have realised after I started trading on Ventura is, sure there wont be any other brokerage worth than Ventura. AND THIS IS SURE.
When compared to other brokerages like Zerodha, Ventura cant even be in a situation to compare with Zerodha. It will be just 5 or 10% thats it.
BEHAVIOURS
1) Not at all user-friendly - People who say Ventura is user-friendly might not have known what user-friendly meañs and first they have to know what actuallý user-friendly means.
2) Worst çolor theme - Maybe Ventura likes black/dark themes that dont mean they can By default set the theme to dark for all. Ventura HAS to know that not all people like dark themes. Ventura HAS to know that the majority of the people do use white/lite themes and only a very little percentage of the people use black themes. While developing the application it is a basic thing to provide an option to change the theme color based on the clients wish AND THEN THAT WILL BE CALLED USER FRIENDLY.
3) Brokerages like Zerodha and others give the freedom to link any bank account of the client because their application is user-friendly. While opening the account with Ventura no one has told me that Andhra bank is not linked to Zerodha but after making payment and once the account is opened, then when I could not add the payment then at that stage I was told that Ventura doesnt accept Andhra bank. WHAT THE F IS THIS. and I was told to open another bank account. BULLSHIT. Now I have to spend another 10k and open another bank account? IS THIS USER FRIENDLY.?
4) While taking a trade on one stock in NSE, I have got an error message saying that "sorry you are not permitted to trade in NSE cash". WHAT? Isnt this another bullshit? And plz note, I am not just saying. I do have screenshots of all.
When I send the screenshot to your person on WhatsApp and ask what is this error. he says it is working fine for us. So now you want me to come to you and make a trade with your account? THIS MEANS, YOUR APPLICATION IS NOT CONSISTENT AT ALL FOR EVERYONE. And I was told to logout and re-login then again I was told to uninstall and reinstall the application. MAN! By the time I do this the price of the stock which I thought of buying will go up obviously. ISNT THIS BULLSHIT?
5)MTM shows zero rupees- It is a very important thing that any trader will be checking for MTM. Once the trader is satisfied with the profit he will exit from it booking the profit. Now plz tell me How the hell I should know my profit? Again when I asked your person, I was told to logout and login again. and then I was told to calculate the profit by self taking the values of higher price - lower price x no. of stocks. who the hell will keep doing this? IS THIS USER FRIENDLY? On intraday, we book profits then and there the moment the price goes up. now during this calculation process will the price still remain there waiting for me to come back and sell? NONSENSE.
6) Could not sell the stock- There was a situation where my stock was in profit so I thought of selling it there. BUT COULD NOT PLACE SELL ORDER. I had to call your person and explain this then your person sold it from his side. During this delay, the profit which I expected got reduced by 40%. Now tell me HOW VENTURA IS the USER FRIENDLY?
7) Usability- on pointer once select buy option or select sell option. the colors which appear in the popup are dark red or worsen green color which affects our eyes. Am shocked that whoever the Ventura head, is color blind? Didnt he realise the colors? People hate to see those darken-affected colors. our eyes hate those colors.
Am a software engineer, give me just 1 day and see how I will be retransforming the application.
8) Multiple popups - the moment we select a stock 2 or 3 pop-ups are appearing. I request you, people, to please select a stock in any other brokerage and feel the difference. You will agree the Ventura is a D grade.
apart from the above points believe me there are more than 10 major points that will screw you.
Many and many such things. Dont know whether Ventura management is educated or not. If so, they would have considered all these basic points.
And the worst part is the fee. 4500 approx. (4500 is not refundable) FOR WHAT MAN? FOR THIS BULLSHIT APPLICATION? Other brokers are charging 200 Rs and some are giving it for free as well.
I faced loss with Ventura.
Conclusion: Ventura is not fit as a brokerage, it is a D grade application that will make you lose for sure 100%.
I have gone loss and my intention is to alert others from going loss like me.
My suggestion is to go with Zerodha the only best brokerage in India as of Now.