As part of the great online shopping festival , Via.com claimed to have an offer "Fly to singapore at 3920" .
I went ahead and booked my tickets to singapore after which I get a call from Via customer care that 3920 was just the base fare and the taxes would come up to 4100 rs more .
None of which was indicated by anything under terms and conditions.Of course the website promptly deducted the 3920 Rs and 170 ( convenience charge) from my account , without mentioning these things.
I have screen shots of everything to back my claim up and Via.com should definitely be put out of business for cheating innocent victims like me!
Of course a million people have issues with them but they will never come to the fore for this despicable behavior - https://consumercomplaints.in/bycompany/viacom-a213534.html