I had purchased a Videocon LCD TV as the second TV in the house lulled as I was by the Diwali discount at Croma in Bangalore. But the worst part was yet to come!. the dealer who was supposed to install the same is unreachable and worse still the call centre guys are no help. The inept service handling is pathetic and disgusting to say the least and has created a situation in which the TV is lying at my house without installation for the last twenty days.
The call centre guy only send a service request to the dealer and the dealer can be totally indifferent to it, almost as if he has a mind of its own
IS IT ANY WONDER THAN SONYs and THE SAMNSUNGs of the world are stealing a march over cos like these who cannot even install a television on time!. I shudder to think what would happen if it were to be repaired!
Would highly recommend not to buy Videocon LCD TV or for that matter any Videocon product for the sheer indifference they show to their customers. High Time somebody taught them a lesson