We have used this LED from last 4 years we have faced 4 times the issues with this led and videocon gave me 5 years of warranty with LED, every-time when we have launched the compliant, they took 15days average time to resolve the issue.
this is the service and after sale support by videocon they have gave the AMC to VG services which performing really bad.
ill suggest everyone that dont buy this product or brand its better to buy any other cheap or Chinese product they will provide much better services.