No service support on view sonic products.I have brought a monitor of view sonic but is totaly dead with in 1 year of purchase so called the tool free no they given so they give me
1 ST RMA REQUEST NO IS IDCO090200129 (IT IS IN 23, 02, 2009 ) NO ONE CONTACT ME. THEN I CALLED again they me another RMA NO IT is IDCO090300022. but no use
But in their website they are demanding that they have onsite warranty and 24 hrs service support but it is cheating. NOW IT IS 20 DAYS PASSED AWAY THERE IS NO ANY INQUIRY ABOUT IT .
ONLY YOUR RESPONSE IS MAILING. I am totally confused with their product and service what can I do? Then I call the shop were I brought the monitor they said that they have stopped the sale of viewsonic product. So I am woried with that viewsonic monitor. I think the service of the viewsonic is given to some out sourcing company in cochin (it is said by my friend ) they don, t know how to service that product.
The only responce from their side is mailing but no use .In mail they also telling that our service men will contact you with in two days but no one contact me with in 20 days. so I think it is automated computer email so plase think before you buy viewsonic products.