Please be beware of a Vinit packers and movers. They are one of the worst packers and movers, infacts its not a packers and mover company but a bunch of guys who no nothing about service. Nobody in there office knows proper Hindi, leave alone English and have no manners of basic courteousy while talking.
I have recently moved from Delhi to Mumbai. Firstly, they gave me incorrect information that they have a office in Mumbai, which they dont. I had enquired about packing service provider with yellow pages and they called me. They were ready to give a rate over the phone itself but it asked them to survey the goods first. Their executive came to my house and talked about so many things. I asked him to give me a total cost of moving inclusive of all charges.
He gave me a quote which was lower than the others who came so I gave the order to them. After the packing what they charged me was atleast 20% more that what they had quoted, that too after I had told them that I want cost inclusive of all charges. They did a shoddy job while packing the goods. None of their packers were able to speack proper hindi.
When the goods reached Mumbai, after a delay of 4 days for which they said the vehicle was stuck at Checkpost which I accepted. The driver called me from the Checkpost telling me that there is a octroi charge of Rs. 1500. I had already clarified this thing at the time of taking the quotation and they had assured me that I do not have a bike or vehicle, no octroi will be applicable. I tried to talk to the person who came to give the quotation but in vain. I called their Bangalore office and none in the delhi office was ready to talk. The Bangalore office person very rudely told me that the octroi has to be paid. Having no other optioin, I agreed. The vehicle reached my house at 9 pm and there was no one to unload the goods. The driver said that he is not responsible for unloading. I again tried calling all their office but nobody picked up the call. Ultimately I arranged the guys for unloading the material. Few of my goods including almirah, rocking chairs, TV table legs, Sofa cloth etc were damanged but there is no response from them inspite of fact that I have taken a insurance for the goods.
Please beware of them as they will be very good at the time of giving the quotation and packing and will threaten you after the goods are loaded.
Rajan Munjal
9820042899