I ordered twice from Violetbag. Both times my experience was good. The first time was no problem at all. The 2nd time the lipstick I ordered got melted due to the super hot whether in Chennai. But after I sent them a mail & pictures of the broken lipstick, they responded very quickly. A replacement was sent to me in no time.
The customer service is great & they deal with your queries in a very professional way. The violet coins concept is good too. On the whole a great experience.
I will surely be shopping with them in the future