I have set of vip bag as wedding gift from my fmly so don't hv warranty card and bills , I used only 1time my bag , when I went to paris just single used its jip channel was tore my whole trip was ruined by this bag I will suggest people don't use such worst company bag , when came back went to vip bag store they were denied to repair jip chennel infect store executive suggest me exchangd it will give 30 % discount and another store person asking repair charge is 800 and 1000 this people are chor they