Shaadi.com is working closely with MouthShut.com to enhance customer satisfaction.
I cant even begin to tell you how bad my experience was. So many fake profiles and profiles seeking money. One match who I thought was decent was basically looking for a meal ticket. And dont even get me started on VIP. Supposedly a premium service I had two separate consultants who sent the exact same emails(word for word) about the same matches and one consultant when caught out lying got aggressive back. Im demanding a refund.