I have experienced rude unacceptable behaviour from your madhapur store personnel regarding after sales service of the spectacles bought from the hyderabad madhapur branch. Horrible and unprofessional staff.
Though they say they provide one year guarantee, the number of defects the frame which I purchased are many and I have had to go to the store 4 times in 6 months. Everytime they do some superficial repair and give the frame back. The problem recurs again.
Adding insult to the injury is the rude behaviour of the staff who try to find all ways to pin blame on the customer and talk non-sense.
Wouid never recommend a service again.