I enrolled last year in June. I could not even complete my sessions as the andheri west branch was always too crowded and could never get an appointment. While enrolling, they convinced me to pay more and take more number of sessions but could not provide sessions o time as there was an over crowding. I tried to avail and redeem my bonus points for facials. I never got a respond on that too. I got so disappointed oriented that I left it in between.