I purchased a sim# in April, 2014 from the vodafone stores(hsr layout, bangalore) submitted my documents. within a months time they deactivated it June, 2014(reason-no documents)approached them, again activated it after 3 days.
Again they deactivated my number on 24th june, 2014 and I approached the stores, the female manager a n Shewtha, William useless customer rep, have not submitted my documents. this useless lady asked me to submit my documents for the third time, I did and she assured that it will be activated within 27th june, 2014. I noticed the system in the stores, which stated they had duplicated the sim and sent it for a re manufacturing. without any prior notice they took off my sim and made a duplicate on and sold it to someone in hubli. Since I have given the number to the bank, they had tried to reach me to send a password which went in vain. My trading account details are being sent and since I was not able to get it via my mob, I had lost almost 36k coz of vodafone.
its now almost 10 days, they do services at the stores, they keep showing their 32theeth instead use your brains to assist the customer such an awful experience with vodafone.
REQUEST YOU NOT TO BUY VODAFONE. BUY INDIAN SERVICE PROVIDERS SIM.
Aircel is good.
25TH JUNE, 2014
27TH JUNE, 2014
29TH JUNE, 2014. NUMBER WAS DEACTIVATED ON 24TH JUNE, 14. IT 2ND JULY AND NO STEPS HAS BEEN TAKEN. NO RESPONSE FROM VODAFONE.