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2.3

Summary

Vodafone Mobile Operator
S Manwani@manwani
Sep 09, 2004 08:52 PM, 1805 Views
(Updated Oct 06, 2012)
BEWARE: Data Charge RIP OFF (iPhone for sure)

I have a pre-paid Vodaphone. 6-8 months ago I got an Apple 3G. Once I started using it, there seemed to be a charge of 27 paise to Rs 1 every 2-4 hours. I do not use this phone for data


at all since my wife uses it and she is happy with just voice.


Since the charge seemed to be low I did not pursue it too many times. When I used to call customer support they gave advise like "Switch off your phone" Take out the SIM for 15 minutes"


I used to do that and felt maybe it has changed.


From past 2-4 months the charge became very frequent. I got after Vodaphone and what I came to know surprised me.


I asked - How much am I being charged for data in 3 months?


Vodaphone: we cant give you that Info


Me: For how much time can you give the info:


Vodaphone: 24 hours


Me: So what is my data charge for past 24 hours


Vodaphone : Rs 25


This means they have been charging me Rs 25 everyday for atleast past 4 months


=25 X 30 X 4 = Rs 3000.


I requested to talk to their supervisor. I was connected to a Priya.


I was put on hold for 25 minutes and the call got disconnected.


Again I called and Priya was not available.


Please be aware, they are ripping you off in small amounts.


I will take this up to IRDA.

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