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2.3

Summary

Vodafone Mobile Operator
Eteconne Rese@softtoy07
Sep 27, 2006 12:16 PM, 1718 Views
Don't opt for Hutch

Hutch is a disgusting service provider.Especially their customer care centres(call centre in bangalore) have very impolite, uneducated and incapable staff. They have no courtesy towards customers.The manager Mr.Babu even goes to the extent of saying he owns the service and has the right to hang up anytime.We called them up regarding our son going north on a trip for 12 days while the roaming was required.The call centre exec. told us it would be done in the next 24hrs.When we called again after 24hrs a different exec. answers the call and says it would take another 24hrs as the request was not registered.When we called again the third time Mr.Babu came on line and said he would then register the complaint, when we said that it was the third time we were calling he said there was nothing he could do and also said nobody higher up also could do anything to him and he hung up!!!

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