Request to read my problem and the following trouble created
Problem No 1-
After enabling 3G Corporate service, my iphone 6 does not show any signals. Hence unable to use 3G service and voice calls.
Customer care was unable to resolve the issue, but closed the ticket without informing/updating me
Vodafone corporate store has no knowledge about any kind of issues
Sent 6 emails to corporate and other customer care in around 10 days. No reply till date
Problem No 2-
I contacted customer care for raising the above complaint.
They took more than 30 minutes to say, technical team will look into it and get back in 5-6 days(they never got back to me)
Second time I called cust care and was on hold for 30 minutes. I had no patience to wait more than that
immediately, Third time I called the cust care to know all supervisers are busy. All managers are in a meeting
Problem No 3-
When I did not get 3G service, Should I pay the bill?
When my issue was not resolved with cust care, should I pay the bill for those 30 minutes calls?
Please provide your valuable feedback on my questions and issues.