I had a network problem with the Vodafone network and that it is now 3 months since I had raised a concern and not rectified till now. The reception in my house particularly in the night is not available at all. In the night I get calls from my onsite team and every call is precious to my business.
When I called and registered the complaint they simply closed the request. The second time they closed the request without any reason stating some excuses. Now they are just buying time to call us.
The customer service is so pathetic that even if a mail is sent they dont read the mail. they just keep on while away the time. Till now I didnt get any solution. Please let me know to which govenrment authority/ to contact to report this problem for not providing a good product..
Please help me.
Regards
Aravind R.