I am using vodafone for last few years. I have two connections of vodafone one is prepaid & other is postpaid connection. Vodafone network coverage is good and even I can call from basement where other operators coverage is really weak.
Now, come to customer service, it is really poor as most of the time you could not been able to connect to thier customer care exective for the billing and other enquiries on about vodafone.
Now most important thing charges and billing by vodafone, its really very annoying and unethical. Many times vodafone activate value added services which I were not aware of and charges for these services in monthly.
whenever I asked to customer care exectives they said I am availing these services so I have to pay for this.
Even many services name are not know by the most of the us. After asking for detail about the activation, timing of activation, they promise to revert it in my next billing cycle.
Currently last month also they charge for some value added services as usual which
I am not aware of. This is highly unethical practice by the vodafone india.
STOP THIS UNETHICAL WAY OF BUSINESS.