Trust me people never go and buy a VODAFONE connection. they just show goody goody ads and in actuality are nothing but a sham.
I went and bought a recharge card only to find the customer care telling me that it is not valid for your number. I asked them how will I know as it is not mentioned on my card, they say that you have to call us before buying any recharge card and now they cannot do anything about that. I said how will I know that? Then they hang up the phone(forward it to some number where it keeps on ringing for 30 seconds and then disconnects) without resolving my issue. Twice they hung up my phone.
Trust me it is the most pathetic customer care I have ever seen just like the reliance.
On the other hand, Airtel I have personally found to be a little better in customer care, may be because mine is a corporate connection.
I have decided that I will never go and buy a vodafone connection in my entire life and will not advise any of my friends or family members to go for it. A couple of my colleagues have already shifted to Airtel because of the pathetic customer care service of vodafone.
thanks,
vikas