I would start by saying that I have done the biggest mistake of my life by using vodafone service. I was happy using airtel for the past 10 years.
Now my problem is that unfortunately I bought vodafone mifi device and a postpaid connection for data usage on the device. My primary reason for buying the device was to use good quality Internet while on international roaming. I bought it from Raj Bhavan road store. I was told that once it is activated in India it will work on international roaming as well and no further queries or paper work is required. But now when on roaming, the device is not working as in there is no Internet connection, which further means that if the international roaming service is not restored by today evening, I am going to have a huge loss in my business(all thanks to vodafone). On calling the customer care I am being told that international roaming is not activated on my number and it will take another 2 days to get activated. And that too after I make a request to Vodafone store and they do verification and all.
My question is don’t they train their staff before employing them? I asked them repeatedly if anything more is required for international roaming and they say no it is all perfect. And now I am into this mess.
And at last
I HATE VODAFONE
I am being punished for leaving Airtel after being their loyal customer for so many years. Vodafone sucks