Had been with Vodafone for years. But Now the customer service as well as their internet connections is terrible. We live in a society where we all want a fast internet connection if we are paying for it , but in this race we can say that the Vodafone is at it's last ! Yes , Vodafone internet connection is very very poor. Through using Vodafone I always got the speed in kbps where all others operators showing their speed in Mbps for eg. At my home through vodafone 4g I got the downloading speed of 100 to 200 kbps and at the same place Jio shows a downloding speed of atleast 2MBPS and at the same place No any network shows below 1MBPS except vodafone, How can someone be so slow ?
This is it's shitty speed I always suffered. It just has suffix in it's name as 4G , after all this, it provides a speed Like 2G. If you are paying for 4G then why would you use a 2G speed. Change your Network to get good speed as compared to vodafone.
They are having a very worst customer services too. They are like robots. They don't have empathy , they don't even bother if they are losing a customer or not. Thay are like if you want to stay , then stay, and if you want to go we can't be ask beacause we don't own Vodafone so we are not bothered. And they also avoid resolving issues, according to my experience. Once I had problem in internet, on that day I was not able to send even a whatsapp message. So, I called Vodafone customer service! After Following so many steps of pressing/ typing buttons I finally made call to them and seriously I got surprised when they said sir we can't do anything regarding this issue because Your home is at a location where our network is low. I got angry because of this answer by them and I exchanged my voda into jio on that day.
I can't stress to anyone enough. Don't put your custom with Vodafone, find another provider who provides a good internet service as well as good customer support.