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3.8

Summary

Volkswagen Polo Trendline 1.2L (D)
Narendra Kv@narendrakv
Feb 25, 2015 10:34 AM, 79283 Views
(Updated Feb 25, 2015)
Keep off Volkswagen. Service & support s**ks.

Exterior


VW sell all their cars as secure design. The body is strong, but the front and back bumpers are lousy plastic that will just break with no effort. The plastic mold that hooks the bumper to the body is bad design. A small accident, while reversing the car at less than 5 KMPH, resulted in the entire plastic bumper coming out. I have not seen this poor quality in either the Fiat or Ford that I owned earlier.


Interior(Features, Space & Comfort)


The interior is well designed. The seat is ergonomic and stereo gives rich output.


Engine Performance, Fuel Economy and Gearbox


The fuel economy is better than promised. I was told that Palace Cross VW fired Manoj [who under promised, but sold professionally] out for that reason. A refreshing change about car salesman behaviour.


Ride Quality & Handling


Has the VW experience


Final Words


The service sucks.


The second biggest VW dealer needs 30 days to replace a bumper. The car is sitting in their service station from 11/02/15 and the expected delivery is 07/03/15. They have not given an alternative vehicle- that Maruti and others give,


I was made to run around for three days for getting necessary paperwork for insurance.


They need five days for service pick-up from residences. Just keep away


Areas of improvement


WV needs to do something drastic about service or hopefully close their India operations

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