SECOND SERVICE OF VENTO TDI-HIGHLINE AT 30000KM
Today the 2nd service was done at 30K at Worldclass Automobiles, Moti Nagar, New Delhi and did the following jobs.
Labor charges
Paid service = 1474
Suspension lubrication = 460
Wheel alignment = 460
Wheel balancing = 590
Wiper blades = 92
Lock carrier replaced = 921
Total = 4266
Parts details
Silicon spray on suspension = 1000
Engine Oil, 4.4 litres = 4134
Filter element with GA = 383
Air filter = 392
Dust and pollen filter for AC = 570
Fuel filter = 1287
Plug with = 156
Windshield cleaner = 303
Air conditioner Reiniger (AC service) = 1500
Distil water = 40
Balance weight = 262
Pressure lock = 142
Carrier = 2549
Wiper left + right = 550
Total = 13268
Grand Total = Labor + Parts = 17534
The Carrier which hold intercooler was broke down in my Agra visit at night as there was a big pothole in road and could not be visible at night which cost me (2579+921= 3500) also AC service is an additional of 1500. Otherwise normal service expenses are 17534 – 3500 – 1500 = Rs. 12034.
In addition, They replaced Engine Mounting under warranty which costs Rs. 7857 including labor and taxes. The Service Adviser (Mr. Ashutosh) told me now they are installing the New Engine Mounting in all Vento cars free of cost since it was a manufacturing defect. Due to old engine mounting the Engine vibrates a lot in COLD STARTING. The total time of service was 8 hours. They checked the front disk brake pads, and told they are in good condition and will be replaced in next (Third service) at 45000 km.
At this time, VW made compulsory to take test drive after service. They were courteous at this time and offered me fee lunch also. I observed a big change in quality of service and courtesy from last service (September 2012). The two seniors of Mr. Ashutosh asked me whether I face any problem etc. or satisfy. I said I am satisfied at this time. After Volkswagen has wake up after so many complaints from my side and other customers.