I booked a Highline Petrol Vento with Apple Auto Pvt Ltd (Whitefield), Bangalore on Jan 9 with the commitment that they will give me last quarter( Nov-Dec) 2011 make car. All the paper work done and when it is going for registration in end of January, I ask for car manufacturing month, first they are not telling me exact dates and then finally after spending a lot of time with them, I came to know it’s a March-April 2011 car.
The Apple Auto has no transparency and senior executives put matters on junior and no one is answerable for anything. They wasted almost 3 weeks for us and now the sales guy is too casual about it. Volkswagen being a good brand but the experience gets worst with such dealers like Apple Auto Pvt Ltd.
If you are planning to buy a Volkswagen car in Bangalore, please try to avoid this new dealer with almost no customer experience, transparency and zero trust.