After searching the market and taken a lot of advices, we have installed this AC this season, and it is working upto the expextations. All local dealers and electricians advised us for this product. I have also experienced the servixe assistance for other voltas products, which is good. The electricity consumption is as its star ratings this month! in the market there are so many fraudsters who can cheat you by ffake products of General and Napolean brand, but voltas is fully assurable. we are very much satisfied with this product, pros; low sound, easy controls, low maintanance, a good value for money!