I bought Voltas Vertis 1.5 ton Split AC from Thane Kohinoor shop in April 2012. Within a year, the sensor plate gave away so your technicians replaced it without any charges as it was within one year’s warranty. However, as soon as the warranty period got over, the AC started giving up. In the second year, I faced following problems
Gas Leakage+ Gas Filling - Rs. 3000
Condenser replacement+ Gas Filling - 9000
Sensor problem - Yet to be solved.
I spent Rs. 25000 when I purchased the AC hoping that there would not be any problem for 5 years. But look at the money I spent after one year of buying your AC. This is absolutely ridiculous. On top of that you charge Rs. 2300 for AMC which includes just 2 free services. Absolutely looting the customers. TATA is a well known brand in India but sorry to say I have turned into a Anti TATA products person now.
Regards,
Jayesh Koli
9820093166