I purchased this AC 6 years back when I was in Indirapuram, Ghaziabad where the AC was working fine on 2nd floor( 3 storey apartment)
When we shifted to Dehradun, I git this AC installed in my 2nd floor main bedroom which is big and is sun-facing all day. For the first 2 years it was working fine, then suddenly the cooling effect minimized.
We lodged the complaint and engineer checked it, changed a part and said now it will work fine. But the cooling effect is still low. I stopped lodging complaint as every time you pay for engineer visit and some part will be changed.
The service is prompt though in our city.
With Voltas brand, I am not satisfied now, so bought LG split AC for my other room.
With a Rs 15000 AC, it is value for money till it is cooling well.