We have booked the Manali package through vplantrip last week, they have taken the advance of 30% of the package.They have circulated itenary and not communicated to the driver.
They book the hotel without any of our details and finally we have to give details and justifications and when we try to call them in check in time, they will not pick the call itself.
The Hotel will charge extra for your kids which is complementaroy less than 5 years and you need to spare for the driver food.
Driver is not so educated to plan the trip and behave very un politely.In the itenary they clearly mention that the Rohtang pass charge is included, the drivers will get the pass through local Manali drivers and they demand you money up to Rs6000.
He drives his car in the speed of 20km/hour and finally he will say no time to show the places as per itenary. When we try to call the tour operator about this no response.they will not care for your calls also.They talk very unpolitely and use the vulgar language with you.
Finally if you call them and ask, we are not satisfied, then they will say to their driver, take them to police station. If you are interested in arguments and court cases, then you can go with this tour operator.or else Please stay away.Finally you have bear 50% additional expenses of your final trip cost.
I have already raised a compliant on this tour operator through valid source to close their operations.Many of the customers had very bitter experience with this operator.