Lot of hidden charges. They spoke very politely untill packing is done and items are taken to their warehouse. After that they sent bill with lot of hidden charges and spoke very rudely. Delivery also very late. Supervisor, driver, customer care, everyone tells different stories regarding delivery. I got confused this company with original VRL and booked it. Don’t go for this company. You have to consider yourself extremely lucky if you get all your items. I got my delivery after threatening them with the help of Police. Goods were damaged and some items are missing.