I have been using the vsnl dial up since last two years. My experience with vsnl is very satisfying. Initially when I started using the service I was also new to the internet and vsnl had also some old dialling system. So it was a little time consuming.
But nowadays vsnl dial up has introduced a new dial up method. Looks wise also it is very attractive and performance wise also it is too good. I was not getting thru the hotline of vsnl dial up some days back. But even otherwise the 4404444 no. is also very quick and efficient. vsnl isp is very efficient service provider.