An order of value Rs.30k was supposed to be picked up for refund, but the courier people did not turn up or called us. **They simply updated the status that the package was not ready to be picked up which is a complete lie since the package was not opened at all. It is still in the same way it was delivered**. Every morning, I used to receive an SMS from them that order will be picked up, but it never got picked up/ nobody conatcted us. And contact number of them given in the SMS+91 -971100 - 8888 was always out of service which made communication with them impossible. This kept on going for more than a week and now my refund process has been cancelled by Snapdeal.
I can clearly say that it is the worst Logistics company I have dealt with.