I never experienced such things before and finally I also encountered the same. Product delivery is very slow and even when I told them to cancel the product they came and said it will take another 30 days to cancel and refund.what a pathetic online service they are providing.finally I also can say I know one fraud online vendor.as per customer service response I beleive they don;t have any customer service and single person is making fool of customers.will never recommend anyone to buy from this site.