Do not buy any Whirlpool product..
I had a very bad experience with services & customer care as well. Useless service.
Very irresponsible behavior, Whirlpool is the worst company in terms of quality products and after sales support.
I have purchased 310 L refrigerator in Oct 2012 from an electronics company in Agra. Since Oct 2012, the refrigerator is having too much noise from compression and door. They are agreeing that the compression and door is not proper, they charged for replacing it.
Rs. 2500 has been taken on Nov 2013 but from last 4 month with non responsive company not telling me when the replacement will happen and it is still not replaced. Complaints made daily from 30.11.2013 are falling flat on deaf ears.
I would request all not to buy Whirlpool refrigerator. The worst services and product in my life. Approx 20 complaints are closed without obtaining satisfaction code by service engineer. Calls are still pending.
Extremely poor. All their staff is poorly trained. Technically and professionally, the service is very laxed and irresponsible. I need to speak to some senior person with regards to some complaint but no one attended my call.
At last, I intend to move to consumer court.