I am one of the victim of your poor service from WHIRPOOL. I purchased fridge from local dealer 5 years back. no dough it worked fine. Some days back it stopped working. For the same, I registered the complain, after visiting the technician he said COMPRESSOR iS failed. COMPRESSOR is under warranty for 5 years. so compressor replaced by the company.
Next day again, fridge stopped working. So I registered the complain. It was in FEBRUARY till date my fridge is not repaired. Whenever I am calling for my FRIDGE, I just getting the reply TWO MORE DAYS SIR.
now itz 5th month now. STILL MY FRIDGE IS NOT REPAIRED.
after loosing my patience I started calling Customer care they told me to contact Miss. I got the same reply from her saying give me four days Sir. L do your work, after 5 days I called her. she said Sir more TEN days. from her side also the same FALLS COMMITMENTS (very bad). so today morning I called customer care, one guy spoke to me Mr after listening my full story. he said I call you @ 11PM. he dnt called, than again I called @ 11:30pm one guy answered the phone n told me Mr.......... is gone for BREAK.Than I phone again at 4:30pm. i got reply hez not there, than he gave me the number of Mr.........(mob:). when I spoke to him he reply the same GIVE
MORE TWO DAYS :)
Now 5 months nothing happend.. so I decided to go for new fridge of other COMPANY (no more WHIRPOOL) hope thiz compny wont cheat in the name of WARRANTY.
My complaints
Satisfaction Code:982 for SR number: GO0213000308
Satisfaction Code:801 for SR number: GO0613000459
this is not the way making money.