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2.1

Summary

Whirlpool Mastermind
vasumathi @visaka2001
Jan 15, 2010 10:26 AM, 10473 Views
Poor customer service

I had bought this fridge around 7 months back, the sales manager at the electronics outlet informed that a Whirlpool technician would visit us(after fixing an appointment) within one week of delivery to give a’Product DEMO’. I am still waiting for that to happen. The delivery boys connected the fridge and informed us that the product can be used after 4 hours. The product has been performing well:-)


What made me unhappy is that I did not even receive a courtesy call to check if I need a DEMO or not. I use other Whirlpool products and am quite satisfied with the customer service, I expected the same level of service for all its products.

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