I had been using this product for about 1.5 years. Till now I had got problem for one time only. And it had been repaired by the customer service. First talk about the design of the fridge is very nice. The size of the fridge is small and hence compact able. And the front design of the fridge is very very attractive. The defect is that freezer area in this fridge is small. And the glass opening of the freezer is of sub standard quality. It get broken quickly. It is the major problem and when it get freezes it is very hard to open the door. But it is very easy to handle. The service and support is also complain able. Since it is bad in some places. The quality of operation of the fridge is very nice and it is better to buy this fridge.