(Solution, I tried **Taxeeta** Android app(https://play.google.com/store/apps/details?id=com.taxeeta), and it looks promising)
Before I tried Taxeeta (https://taxeeta.com), I tried to book a Wings cab by calling 020-40100100. And was made to wait for 15 mins on the call. Now, after waiting for so much time I got distracted by a friend. I responded to their pick up about 5-6 seconds later, they disconnected. After I waited on the call for 15 mins they did not have the time to wait for a customer.
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I then called again and waited, (this time I told my friend not to distract me), after 15 mins I told them that I want to book a cab and launch a complaint. They took 45 mins to book a cab. 45 mins to book a cab which was just 200m from where I stay (cab driver told me that he was just close by).
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I asked the cab driver if they take that much time to book a cab close by, the driver said no. He said they book and force the booking down. No matter where they are. Its luck that he was close by.
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Now, all this points at bad management. I work for a IT company, a software product company and I know what good management is. They lead, mentor, and never give up understanding the customer.
I have no choice, until Wings is around. Now that TravelTime is there, I hope to get some solution to this problem. All I want to do is book a cab. The closer the better. Why is it so difficult to fix for companies like Wings. Dont they understand that the customer wants a cab close by, that’s it.