Hi I tried to get help from these scammers as well as sending a email to the CEO Peter Szulczewski 8 or more times with 0 luck. I even asked the worker to speak to their direct supervisor without any luck. I reported the fraud as soon as it came in the mail, and I even took pictures for proof, so if you don’t want to be scammed don’t buy from them. I was also forced to contact the FTC and BBB as well . And yes the 1 star is forced .