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Wooden Street

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1.3

Summary

Wooden Street
Harpreet Singh@harpreet_s77
Dec 09, 2020 09:13 AM, 979 Views
(Updated Dec 12, 2020)
Focus on quality is completely missing.

Firstly the good parts:


1) Nice website - easy to navigate


2) Price wise - cheaper than "PepperFry" even with all discounts.


3) Delivery - well was fast.


Now the issues:


1) Quality: Zero focus on quality. I received my order in a damaged condition. Which I refused to accept.


2) Customer care: Missing in action. The customer care executives were more interested in convincing me to accept the order.


3) Remediation: Well I returned the piece and instead of replacement - the damaged part of the furniture was simply polished to try and hide the scratches as well as the chip.


Overall not satisfied. If you are desperate with timelines - and want to save money(and ok with compromises on quality) go for it .

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