I ordered a Alkin Study Table after miyapur(hyderabad) store manager assurance that it will be delivered within 15 days; still I confirmed with him for 4-5 times on call/whatsapp. He insisted on 15 days delivery saying he contacted product manager and table is ready and just that needs to be shipped so max 15 days. I had to cancel order with another vendor(that was Engineering wood table and I preferred this wooden one). I didn’t get any update even after 15 days so I tried to contact the store manager and he stopped replying to WA and wasn’t taking calls. I called the customer care and they said will get back within 2 days but no update. This went on for a while and then after 3 weeks again I called customer care and finally they confirmed that they just received the raw table so they need to paint and then ship which will take another two weeks. So I finally got the table after 35 days. So long story short, they make false promises and forget and has worst customer support.
And one more thing, I wrote review on their website but looks they don’t post negative reviews; mine not yet posted. And all I see is 5 star ratings so don’t go by that.