Friends. I had purchased a headphone ipod and that product found faulty hence I requested for replacement and they said no replacement is permitted. Please dont buy anything from XANK. Even the callcenter representative do bully with you. She never talk properly. They cut the phone. I understood one thing that they are not willing to do business in India. I am going to file a complaint in consumer court against them. Wish I could give less than a star while reviewing XANK