Hi Support Team,
I would like to inform you that I purchased MI 4C Pro 32 Inch TV offline on 19th feb 2023 and my product is under warranty.Still I am not getting any support from the company to fix the issue of my TV.
I have attached the TV issue and invoice of the product for your reference.
Following are the details:
Product Detail: MI 4C Pro 80 CM(32 inch) HD Ready LED Android smart TV
SN: 21827/106109722526
Request raised on: 20th November 2023
Service Token No: M7032082
Issue Detail: When we turn on the TV, some RGB colors(Red, Green, Yellow) start blinking on the screen and most of the time scrollbar in the TV automatically starts moving downwards.
Executive visited: Customer executive visited, recorded the issue and said that some parts will have to be replaced and we will have to get it from the company.
Service center Response: Service center team closed my ticket after two-three days without giving any reason to me.
Service center detail: Lendmark Electronics Service, C-179 second floor Sector 10 noida, GAUTAM Budh Nagar -201301
Dealer detail from where I purchased the TV: Champaran Electronics Pvt. ltd., B 1266/67 New Ashok Nagar Delhi-110096
Toll Free Number Experience: I dialed the toll free number 1800 103 6286 and shared the issue details and they said that we have noted your issue and generated a New ticket no but till now I haven’t received any ticket no.
My Address: Sector 71 Noida, Near Noida metro-61
Contact No: 9015256854